Home Page

red_button.gif (982 bytes) Return Authorization Number Request Form
underline_red.gif (1403 bytes)

Prior to sending one or several products back to ROTRONIC, you may either call (631) 427-3898 (Ext 21 or Ext 19)
or use this form to request a Return Authorization Number. If you elected to use the form, please click on Submit
Form at the bottom of the page when you are done. This will automatically send the contents of the form to
service@rotronic-usa.com

INSTRUCTIONS:

Please enter separately each model number to be returned, using sections 2a to 2d (maximum 4 different model
numbers).
For example, if you are returning both an indicator and a probe, use section 2a for the indicator and
section 2b for the probe. Multiple quantities of the same model number are allowed.

If you do not need sections 2b to 2d, please leave the default selection "No further product" in the Product Type
drop-down list in each of these sections.


Fields marked with a
* are required.

NOTE: if returning a product for credit, please contact us directly at  (631) 427-3898 (Ext 25)


1a - Contact Information

* Full Name

 
* Email Address  
* Phone Number  
FAX Number  

1b - Billing Address

* Company   
* Address  
* City, State, Zip Code  

1c - Shipping Address (if different from billing address)

Company  
Address  
City, State, Zip Code  

1d - Carrier Information

* Carrier Name  
* Type of Service  
Use our Carrier Account   No  Yes     Account Nbr 

2a - Product #1 (please enter only one model number in this section)

* Product Type  
Model Number    * Quantity   
Serial Numbers   
* Reason for return  Calibration Only Repair Warranty Repair
Problem description
(use only for repairs)

2b - Product #2 (please enter only one model number in this section)

Product Type  
Model Number      Quantity   
Serial Numbers   
Reason for return  Calibration Only Repair Warranty Repair
Problem description
(use only for repairs)

2c - Product #3 (please enter only one model number in this section)

Product Type  
Model Number      Quantity   
Serial Numbers   
Reason for return  Calibration Only Repair Warranty Repair
Problem description
(use only for repairs)

2d - Product #4 (please enter only one model number in this section)

Product Type  
Model Number      Quantity   
Serial Numbers   
Reason for return  Calibration Only Repair Warranty Repair
Problem description
(use only for repairs)

3 - General Requirements

Expedite / Rush   No Yes ($50 charge)  
Provide As-found Data   No Yes (additional charge)  
If product can't be repaired   Dispose Return